In 1990, Marc and Carol Carson began Keystone Industries® in their home kitchen, dreaming large on a small amount of money and a bucket full of faith. Their dream was to provide the packaging industry with a valuable alternative for hot melt parts compared to the overpriced OEMs, such as, Nordson®, Slautterback®, ITW Dynatec®, Graco®, Valco/Melton and HMT®. “We must give these hard working, lean manufacturing facilities a choice other than the expensive OEMs. We must provide a place that people come to for helpful customer service, quicker delivery times and where they feel we have their best interest in mind.”, they said.
Many successful years later, Keystone’s success has proven that dreams do come true. Keystone has a dedicated team of employees who take pride in their work by being highly focused and productive. They are constantly looking for ways to do what is best for Keystone in order to provide the best experience for you, the customer. Our Golden Rule policy keeps everyone in check to treat customers the same as we would want to be treated.
We seek to know as much as possible about our customers in order to provide what is best for each specific application…..we are not shy about asking questions to understand your exact needs. When a down time incident occurs, we are there to assist you to a quick recovery with whatever it takes. Keystone is on your team to help you succeed and save money. We strive for 100% customer satisfaction and will do our best to right a wrong. We are by no means perfect, but consider ourselves as No. 1 in the industry with customer response time and delivering products by the customer’s NeedTime℠.
Our prices are up to 70% less than the OEMs and perform as well as the OEM products. The extra value we provide is quick, friendly customer service with order confirmations and quick delivery times. We know that your time in valuable and we make every effort to make ordering from us a worry free process……you can count on us to follow through on time!
We look forward to working with you to assist in adding value, building a long term relationship and helping your company be successful!